Healthcare Insurance Companies Elaborate on Coverage for COVID-19

The Alabama Department of Insurance released a summary of COVID-19 coverage and additional benefits from several health insurance issuers. Beth Kenward with Healthcare Resource Center said, “Most insurance companies are trying hard to anticipate the needs of the senior community during this quarantine period due to the coronavirus. Some have implemented features like telemedicine, early refills on prescriptions, and even resources to help clients deal with stress and anxiety.”

People age 65 and older are at an increased risk for having complications from COVID-19 per the Centers for Disease Control and Prevention website. For that reason, some insurance companies have opted to expand the types of benefits they offer. Many of these new offerings are at no additional cost to the insured.

The following features are available for seniors depending on their health insurance carriers:

  • Zero co-pay telemedicine visits – for any reason
  • Early refills extensions for 30 day medications
  • Care packages for those diagnosed with COVID-19
  • Home delivery of prescriptions
  • Non-emergency transportation for doctor visits
  • Waiving of out-of-pocket costs for COVID-19 testing
  • Coronavirus support line
  • 24 hr helpline for anxiety or stress related to COVID-19

“We are glad to help any senior if they have questions about specific benefits or coverages relating to COVID-19. Things are changing so quickly during this time that some information can be difficult to understand. It’s a service I’m passionate about so we offer this to ALL seniors – not just our clients,” states Beth Kenward, founder of the Healthcare Resource Center.

For more information, call Beth Kenward at the Healthcare Resource Center at 334-803-3900, or email You can also message them on Facebook at


Unlike most Medicare supplement insurance companies, Healthcare Resource Center represents many carriers, giving them the flexibility to recommend the best mix of coverage for a variety of incomes and situations. The company takes pride in Medicare knowledge sharing and communicating one on one with seniors. HRC is locally owned and operated by Beth and Tony Kenward. For more information, call 334-803-3900, visit us at or like us on Facebook at



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